E-commerce
or ecommerce consists primarily of the distributing,
buying, selling, marketing, and servicing of products
or services over electronic systems such as the Internet
and other computer networks. The information technology
industry might see it as an electronic business application
aimed at commercial transactions. It can involve electronic
funds transfer, supply chain management, e-marketing,
online marketing, online transaction processing, electronic
data interchange, automated inventory management systems,
and automated data-collection systems. It typically
uses electronic communications technology such as
the Internet, extranets, e-mail, Ebooks, databases,
and mobile phones.
According to Forrester Research
(as cited in Kessler, 2003), electronic commerce generated
sales worth US $12.2 billion in 2003. The meaning
of the term "electronic commerce" has changed
over time. Originally, "electronic commerce"
meant the facilitation of commercial transactions
electronically, usually using technology like Electronic
Data Interchange (EDI, introduced in the late 1970s)
to send commercial documents like purchase orders
or invoices electronically. |
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